Managing Service Delivery: A Guide to Outsourcing 7Bm9FVROqdiT1SuXeXOnww2 Performance Management Basics: Evaluate program

Performance Management Basics: Evaluate program data and measure the success of a new program or initiative

you'll join managers from three different jurisdictions as they discuss how their organizations are preparing for the "silver tsunami

A recording of each session will become available on demand shortly after the conclusion of the live event

Note: this webinar was originally titled "2024 Public Safety Update" and was rescheduled from June 26th

Managing Service Delivery: A Guide to Outsourcing 7Bm9FVROqdiT1SuXeXOnww2 Performance Management Basics: Evaluate programAs local governments manage the ever increasing needs of citizens with ever shrinking budgets, outsourcing various municipal services can be an attractive prospect. However, these decisions can have serious and far reaching consequences when not done properly. This then begs the question how do you know which services can, and more importantly, should, be contracted out? In this webinar, you'll join ICMA Credentialed Manager Jim Nichols (who you may